Are your products organic?
Are your products organic?
No, our products are not organic, but all our products are produced in accordance with health conditions and do not contain any allergic ingredients.
What are the Return Conditions?
What are the Return Conditions?
The return period is 30 days after you receive the products. It is not possible to return washed, used or damaged products. In this case, no fee or change can be made.
Do I pay the shipping fee for returns or exchanges?
Do I pay the shipping fee for returns or exchanges?
You can send your orders to us FREE of charge via selected company cargo on behalf of Baby Fou.
When will I be refunded for the product I returned/cancelled?
When will I be refunded for the product I returned/cancelled?
The return process is completed within 2-10 business days from the date we receive the returned product (if the product complies with the return conditions).
When will my order arrive?
When will my order arrive?
Orders placed are shipped the next day. Although cargo delivery time varies depending on the delivery address, it is 2 business days within Istanbul and 3 business days outside Istanbul.
Where is my cargo?
Where is my cargo?
When your order is delivered to cargo, you will receive an information e-mail, and then you will continue to receive information about the process via SMS and e-mail.
Does your company deliver cargo on public holidays?
Does your company deliver cargo on public holidays?
Cargo delivery is not made on public holidays.
Can I pay by money order or bank card?
Can I pay by money order or bank card?
You can pay for your orders with all bank cards or money transfer method.
Is it possible to pay in installments by credit card?
Is it possible to pay in installments by credit card?
There is no credit card installment option for your purchases.