Sıkça Sorulan Sorular

  • Are your products organic ?​
    • No, our products are not organic, but all of our products are in accordance with health conditions.
      Manufactured and contains no allergic content
  • What are the terms of return ?
    • The return period is 30 days after the products reach your hands .
      Washed, used and damaged products cannot be returned.
      In this case no fee or change can be made .
  • Do I pay for the cargo in return or exchange ?
    • Your orders to us free of charge with the selected company cargo on behalf of Baby Fou
      you can send .
  • When Will I refund the product I cancelled?
    • The return process is completed within 2-10 business days from the date of receipt of the returned product (if the product complies with the terms of return).

  • When Will my order arrive?
    • Orders are delivered to the cargo the next day . Cargo delivery time varies depending on the delivery address , but it is 2 business days in Istanbul and 3 business days out of Istanbul.
  • Where's my cargo?
    • When your order is delivered to the cargo, you will receive an information e-mail, after which the process information will continue to be received via sms and e-mail.

  • Does your company deliver cargo on public holidays?
    • No cargo delivery on public holidays

  • Can I pay by wire transfer or debit card?
    • You can pay your orders with all debit cards or by wire transfer.

  • Do you get credit card payments?
    • There is no possibility of credit card taks .it on your shopping.

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